Aistle CoreOps is a ready-to-deploy, cloud-based platform designed to manage multiple tenants, buildings, technicians, complaints, work orders, attendance, documents, and reporting from one centralized system.
It combines web dashboards, client portals, and Android technician apps into one secure, scalable system — built for organizations that manage clients, technicians, and field operations across multiple locations.
Centralized Operations Platform
A complete suite of modules designed for end-to-end operations management.
Centralized admin portal with dashboards, analytics, user management, complaint tracking, technician visibility, and feedback insights.
Customer-facing dashboard for raising complaints, tracking service status in real-time, viewing history, and submitting feedback and ratings.
Structured service ticketing with creation, assignment, status lifecycle tracking, attachments, and complete audit trail.
Integrated attendance tracking with location-based check-in/out, shift-aware records, attendance history, and workforce reports.
Built-in quality monitoring with client feedback collection, technician ratings, service quality trends, and performance insights.
Keycloak-based authentication with RBAC, separate access for admin/client/technician, multi-tenant data isolation.
Centralized storage for service photos, documents, and attachments with cloud-backed secure storage and audit-ready records.
Real-time operational dashboards with data-driven insights, performance metrics, and comprehensive reporting capabilities.
Designed to integrate Small Language Models for smart complaint classification, automated summaries, and intelligent insights.
Purpose-built Android applications for every role in your operations workflow.
Full operational control for service providers and administrators.
Transparent service experience for your customers.
Mobile-first app built for field technicians.
CoreOps is designed to integrate AI capabilities using Small Language Models (SML) hosted securely on our cloud infrastructure.
Auto-classify complaints into categories using AI, reducing manual sorting and speeding up resolution times.
AI-powered suggestions for the best technician fit based on skills, location, availability, and past performance.
Automatically generate service visit summaries and reports from technician notes and activity data.
Smart search across tickets, sites, assets, and documents with context-aware results and recommendations.
AI-driven insights to predict maintenance needs and SLA risk alerts before issues escalate.
Intelligent chat assistant for admins and technicians, providing context-aware help and quick answers.
Aistle CoreOps is ideal for organizations managing field operations, technicians, and service workflows.
Flexible subscription plans designed to fit your organization's size and requirements.
Whether you manage 10 technicians or 1,000+, Aistle CoreOps gives you visibility, control, and quality across your operations.
Book a Demo